Step 1: Purchase From the Official Website Only
Always buy your hardware wallet directly from the manufacturer’s official website (ledger.com or trezor.io). Never buy a hardware wallet from Amazon, eBay, or third-party resellers. Counterfeit or tampered hardware wallets are a real threat — a compromised device could be pre-programmed to steal your private keys.
Step 2: Verify the Package Integrity
When your hardware wallet arrives, check that the packaging is sealed and shows no signs of tampering. Legitimate hardware wallets ship with tamper-evident packaging. If anything looks suspicious, contact the manufacturer immediately and do not use the device.
Step 3: Initialize the Device
Connect your hardware wallet to your computer and follow the setup instructions. The device will generate your seed phrase using its internal random number generator. Write down your 24-word seed phrase on the provided recovery sheet — use a pen, write clearly, and double-check every word.
Step 4: Secure Your Seed Phrase
Your seed phrase is more important than the hardware wallet device itself. Store it on paper in at least two secure physical locations. Never photograph it, type it into any device, or store it digitally. Consider upgrading to a metal seed phrase backup for fire and water resistance. This is the same seed phrase security practice covered in our wallet encryption guide.
